Fernando Acosta

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Updated July 27th, 2017 by Fernando Acosta

How to improve SEO

Google is a awesome traffic source to your website and could be good for your Knowledge Base too. Helpjuice has a nice code and by default is already Google Friendly. But there a few things that you can do to improve your SEO. Human readable URLs When you're adding a new category or question, Helpjuice allows you to edit the slug. You can turn your ...

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Updated February 21st, 2020 by Fernando Acosta

How To Set Up Your Custom Domain (CNAME)

If you're looking for a Javascript embed, click here. Your Helpjuice account comes with a default address, like help.helpjuice.com . You can get rid of the .helpjuice.com part and use a custom subdomain name instead, like help.example.com . Adding a domain is easy, only two steps. Helpjuice setup Open your Dashboard Click on your profile picture at ...

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Updated January 10th, 2020 by Fernando Acosta

What is the difference between Public, Internal and Private accessibility?

When you're creating a question or category you have an option to choose the visibility as Public, Internal or Private. According to your goals with this question or category you should select the right option. Bellow we list the common ways to use this feature. Public This option is the default. When a question or category is set to Public, anyone ...

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Updated August 4th, 2016 by Fernando Acosta

How can I update my Profile Picture?

Helpjuice uses Gravatar to display users Avatar. So, you need to create an account at gravatar.com.  After create an account and associate with your email, your picture will be automatically updated. So simple! ...

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