Diego Selzein
diegoselzlein@gmail.com

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Updated May 20th, 2020 by Diego Selzein

How To Retrieve Searches Through API

Note: You're located in section for advanced users. Please use this section only if you're familiar with API's. Use the following URL to retrieve searches: my_account.helpjuice.com/api/searches Response: id,account_id,query,query_without_stopwords,ip,search_count,found_answer,contacted_support,created_at,updated_at,clicked,indexed,readings,found_ans...

0 min reading time
Updated May 20th, 2020 by Diego Selzein

Single Sign On Authentication

Helpjuice supports Single Sign On authentication process. This page aims to clarify a bit about SSO and teach you how to properly configure SSO in your account. To do so, you have to be an admin. The SSO process enables you to use your own ID provider to authenticate the users that should have access to your Knowledge Base. This is useful specially ...

1 min reading time
Updated May 20th, 2020 by Diego Selzein

How To Retrieve Answers Through API

Note: You're located in section for advanced users. Please use this section only if you're familiar with API's. Use the following URL to retrieve answers: my_account.helpjuice.com/api/answers Query Parameters: Parameter Description Type Default limit Limits the number of answers returned. The maximum limit is 1000. If you need all your records, you'...

0 min reading time
Updated May 20th, 2020 by Diego Selzein

How To Retrieve Categories Through API

Note: You're located in section for advanced users. Please use this section only if you're familiar with API's. Use the following URL to retrieve categories: my_account.helpjuice.com/api/categories You can further filter and order the categories returned via Query Parameters: Parameter Description Type Default parent_id Returns only questions under ...

1 min reading time
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