Helpjuice user roles control what users can and can't do on your knowledge base. This includes customization, access to analytics, writing/editing content, adding user and more.
Helpjuice provides four user roles, which help maintain your knowledge base.
These four roles are:
1. Administrator - Has full access to customization, analytics, adding content, adding users and all other administrative options.
2. Collaborator - Only have access to creating, editing and publishing articles.
3. Draft Writer - Only have access to editing articles. Cannot save as published.
4. Viewer - Only has access to viewing content.