Table of Contents
Troubleshooting: Category IconsEditing a category is really quick and easy, just click the Edit icon next to the category you want to modify and the edit menu will show up!
On that menu, you have the ability to do the following:
- Choose an icon or upload a custom one to represent the category.
- Update the category name.
- Add or update the category description.
- Change the category codename.
- Change the category location.
- Select a new access level: Public, Internal, Private, or URL-Only.
Once you've made all the desired changes, simply click Update Category/Subcategory and it's done!
Troubleshooting: Category Icons
If you upload a custom icon and it is not displayed on the frontend, it might be happening due to the default styles of the theme chosen for your knowledge base. However, this is fully customizable!
For more information on how to submit a customization request take a look here.