What are user roles in Dashboard?

Helpjuice user roles control what users can and can't do on your knowledge base. This includes customization, access to analytics, writing/editing content, adding user and more.

Helpjuice provides four user roles, which help maintain your knowledge base.

These four roles are:

1. Administrator - Has full access to customization, analytics, adding content, adding users and all other administrative options.

2. Collaborator - Only have access to editing and publishing articles.

3. Draft Writer - Only have access to editing articles. Cannot save as published. 

4. Viewer - Only has access to viewing content.



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