Embedding Videos Into Your Knowledge Base
While writing articles, you might want to add a video to better explain your content. With Helpjuice adding a video is as simple as copy pasting. We found that articles with videos help promote user engagement and makes your knowledge base a place where your users come to find an answer.
To add a video to your knowledge base start off by open up the article you wish to add a video to. Once in the desired article, click on the Insert Video button in the toolbar. You will be prompted to paste the Video URL or the Embed code.
Video URL only supports YouTube and Vimeo. It's make your life easier. Just copy and paste the video link.
For every other service you need copy the Embed Code.